供应链成员竞合博弈分析

根据博弈论原理,分析供应链成员间的竞合关系,认为在构建供应链的过程中,成员是基于合作博弈来选择合作伙伴的;而形成"双赢"的利益机制是供应链结构变迁和优化的动因,由此提出若干供应链成员合作策略。     

论银行业客户关系管理系统的构架与建设

客户关系管理(Customer Relationship Management,CRM)是在计算机与信息网络技术基础上发展起来的一种新的管理思想、管理方法和技术。客户关系管理系统的建立和应用,为企业适应消费者需求的变化、赢得市场竞争优势提供了有效的手段。本文结合银行业的特点,就银行业客户关系管理系统的开发与应用问题展开分析,并对银行业客户关系管理系统的构架进行探讨。     

企业物流职能一体化问题研究

建立完善的企业物流职能一体化是增强企业竞争力的有效途径。企业物流职能一体化,即消除冲突性管理,提高物流运作效率;权衡交替损益关系,实现物流总成本最小化;提升物流职能地位,发挥其战略作用;增强企业敏捷性,促进物流内外部一体化。目前,我国与发达国家相比,企业物流一体化发展严重滞后,由于大多数工业企业尚未实现物流职能一体化,成为其发展的障碍。因此,为了增强企业的竞争力,必须加强有关一体化的研究和宣传,实施企业组织结构再造以及提高企业信息化水平。     

政企关系、地方政府环境规制差异与环境信息选择性披露--基于重污染上市公司经验证据

基于部门利益理论与印象管理理论,研究政企关系、地方政府环境规制等因素对环境信息披露的影响。通过对1391家重污染行业上市公司2010—2011年数据实证研究发现,政企关系与环境信息披露成负向相关关系;在政企关系作用下,地方政府环境规制不但没有起到相应的规制作用,反而降低了企业环境信息的披露质量;政企关系削弱了地方政府环境规制对企业环境信息披露的显著性与时间性,但是对于量化性并没有起到削弱作用。     

The relationship between stock prices and exchange rates in South Africa and Nigeria: structural breaks analysis

The relationship between stock prices and exchange rates has continued to generate interest from both the academia and financial industry players for many years. This study conducts an empirical investigation into the relationship between stock prices and exchange rates for the two largest economies in Sub-Saharan Africa – South Africa and Nigeria. Our methodology accounts for structural breaks in the data and the long-run relationship between stock and foreign exchange markets. The results of multivariate causality tests with structural breaks showed that causality runs from exchange rates to domestic stock prices in Nigeria (flow channel) while in South Africa, no causality exists between domestic stock prices and exchange rates. The results also reveal that there is causality from the London stock market to both countries’ stock markets, thus showing that international stock markets are driving both the Nigerian and South African stock markets.     

关系营销背景下维护商业银行顾客忠诚的策略研究

随着各商业银行规模的扩大以及外资商业银行的冲击,国内商业银行面临着巨大的挑战,如何维护顾客忠诚成为商业银行的一大难题。文章以关系营销为背景,分析了目前商业银行在维护顾客忠诚所面临的挑战及其影响因素,并从提高消费者的意识、获得消费者信任、建立银行与消费者的联系、提升顾客满意、鼓励顾客分享和巩固顾客忠诚等角度进行了探讨。不但丰富了商业银行维护顾客忠诚策略的理论研究,而且给商业银行维护顾客忠诚提供了具体的可操作性建议,具有一定的现实意义。     

Breaking the letter vs. spirit of the law: How the interpretation of contract violations affects trust and the management of relationships

Contract violations are ubiquitous. There has been little attention, however, dedicated to understanding the mechanisms involved in making sense of and addressing such occurrences. Two experimental studies investigated how people interpret contract violations and how these interpretations affect trust and the management of relationships. By drawing on the distinction between violations of the letter versus spirit of the law, we show that letter violations are more difficult to overcome than spirit violations, due to higher perceived intentionality. These effects generalized across different populations, levels of contracting experience, types of contracting contexts, levels of ambiguity within the contract, and degrees of contract complexity. The results yield important implications for understanding contract violations, trust, and organizational responses as a relationship management capability. Copyright © 2014 John Wiley & Sons, Ltd.     

借贷中的私人关系嵌入问题研究

关系借贷是我国金融领域的普遍现象 ,本文采用社会嵌入性的分析框架 ,认为经济交易是嵌入于当事人的具体的社会关系之中的 ,经济交易域嵌入社会交换域或政治域放松了贷方交易域的激励约束 ,当贷方是银行代理经营者时 ,经营者与关系人形成二次嵌入关系 ,并可能与关系人合谋 ,从中谋取私利 ,关系有助于解决意会信息问题 ,并对借方的道德风险起一定的约束作用 ,但不能完全解决逆向选择和道德风险。     

The Price Impact of Lending Relationships

This study analyzes the impact of bank relationships on a firm's borrowing costs. We find that a firm's borrowing costs decrease with relationship strength, proxied by the share of bank debt provided by the lender. Borrowing costs, however, rise with relationship length. While the increase over time is weak on average, bank‐dependent borrowers face a substantial premium after several relationship years. Switching the lender initially leads to only a small price discount on average. However, the discount is considerable for borrowers that switch and had a strong relationship with their previous lender. Our results suggest that close lending relationships lead to benefits for the firm, but may also imply hold‐up costs in the long term.     

竞合战略：企业间新型的互动方式

随着科技与信息的飞速革新,组织将会面临复杂的跨地域、跨行业和跨文化的商业决策,使得组织面临更大的生存压力。而竞合战略会逐渐取代单纯的战略竞争与合作联盟,成为企业战略管理的有效手段。